Process maps help you to understand and to communicate the activities, or steps, in a process. Swim lanes – Swim lanes describe either the user or group of users who performs the steps or the system in which a series of steps or decisions are taking place. A swimlane (as in swimlane diagram) is used in process flow diagrams, or flowcharts, that visually distinguishes job sharing and responsibilities for sub-processes of a business. Learn about process mapping, a method which promotes a better understanding of processes and the identification of areas of improvement. Results: The concept mapping process resulted in six clusters of statements: 1) Right dose and right drugs for me; 2) Safe, positive and welcoming spaces; 4) I am treated with. Swim lanes contain three primary elements: tasks/processes, people/job functions, and time. Mapping Symbols. 1. Swim-Lane Process Map. svg" Wikimedia. Example 2: Fast Food Swimlane Diagram. A swim-lane flowchart uses separate columns, or swim lanes, to track each task or activity in a process. You can change the orientation on the Cross-Functional Flowchart tab. Ken Laloge. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. xml ¢ ( ̘ÍNã0. There are a variety of process maps, and you may know one by a different. Process mapping consists of a collection of tools and methods used to understand an organization and its processes. In a swim lane process map, time flows from left to right; the process crosses lanes as it traverses departments on its journey from. Swim lanes, a type of workflow map, can be helpful in clarifying the responsibilities of each care team member, a key part of Key Driver 4: Create and. Functions in each lane retain the same color. Point the marker to the top corner of one of the swim lanes. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. –8:00 p. Moreover, it helps ensure that teams follow each step of your workflow in their prescribed order. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. Step 3: Add your data. It portrays all the cycle steps and the choices taken all the while. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. This will be the main part of your swimlane. In the Categories list, click Flowchart. These are referred to as swim lanes and may also be used to represent different roles in a process or a key piece of software. Six Sigma is a methodology that helps to improve business process capabilities (with 3. Drag and drop interface with a contextual toolbar for effortless drawing. Then add some information about the steps (like cycle times, number of workers, etc. Function A. 1. ClickUp Kanban for Software Development Template 9. However flowcharts have just more than the process names, their flow and type of action embedded. Click on any of these swimlane diagrams. Swimlanes diagrams are visuals used in process mapping to delineate job responsibilities or sub-processes according to the logical category they fit in. Pools represent the participants. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. They allow you to create a process flow that does not require you to identify the system or actor involved in each process step, as this can be inferred from the swim lane in which that process step occurs. TemplateLab Swim Lane Process Map Template. Identify basic process symbols and how to effectively use them in creating process maps on PowerPoint. You know, I like the process map as a tool to kind of level set for the project team. Featuring templates for networking, floor plans, data processes and much more, this Microsoft application is part of the Office 365 package. Subscribe on YouTube: S. Apr 4, 2020 - Cross-Functional Flowcharts solution extends ConceptDraw PRO software with templates, samples and vector This example shows a workflow for replacing engine oil. Map out each step in the process using symbols and shapes. Each component depicts different stages of a business process. Then, add another box to the top of the first box to act as the title section of your swimlane. Determining the scope of the process will help you define a clear starting point and natural conclusion. TIMESTAMPSWhat is Process Mappi. The name “Swim Lane Diagram” comes from a pool with different swim lanes. how each participant interacts with the process, by drawing arrows between the steps in the swimlanes. Use this basic flowchart with swimlanes template to: - Document your process. Process mapping will usually depict the consecutive. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. High Level process maps like Macro Maps and SIPOC Diagrams are used to graphically depict a process in its most simplified “big picture” state. It helps people to see where waste is or could occur in the process (loopbacks caused by defects, delays that increase process time. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. Since the 1970s, when the quality movement took hold in the United States, the. Select and delete the default text boxes on the slide that opens. Add text to the swimlanes by clicking on each. Each new inbound call from a customer is unique. A common practice in process modeling is to employ a visualization technique called swim lanes. Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. 1. Design, run, report, and improve your business processes. Key Stages in Effective Process Mapping. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Your swim lane process map should have a minimum of four swim lanes and a minimum of twenty-five operations and decision points. Define the scope of a complex process. Hence if a task falls in Person A’s swim lane, he is responsible to get it done. A swim-lane flowchart is often like the documentation of a relay race. Recommended Resource: LucidChart Alternative process mapping App (with a free version). Use a value stream map to show how materials and. The swimlanes are ordered in order the activities appear in the Process Map. A swim lane map has three elements: time, people (or job functions), and tasks/processes. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. Where you come across an activity with a swimlane that has been previously used, this activity is placed in that swimlane. GitMind is a collection of tools for visualizing and brainstorming ideas or processes. How to manually make a swimlane diagram in PowerPoint. Process maps also help you to see the relationships between inputs and outputs in a process and to identify key. To change the length of a swimlane, drag the end line. Step 5 – Add the material flow. A Swimlane Map is a process map that separates process into lanes that represent different functions, departments or individuals. Swim lanes are an essential component of process mapping and are widely used in various industries to visually represent the flow of work and responsibilities within a process. Process modelling will not provide an immediate solution to a particular process problem BUT it may help to identify the potential root cause (s). Drag the Swimlane shape or Separator shape and drop them on the cross-functional diagram. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Visio. Using it, you can build a mind map, organizational chart, UML diagram, or a process map. BPMN is the standard process modeling system designed to streamline process documentation and. The step-by-step approach for creating current and future state metrics-based. The map defines what the business entity does, who is responsible and to what standard a process should be completed. Colors: dark. It depicts all the process steps and the decisions taken in the process. August 1, 2021 at. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. To move a swimlane and the shapes it contains, select the label and drag the swimlane to another location, and then release it when you see the connection indicator. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Sources (n. To make multiple swimlanes, just repeat the process or copy-paste the first swimlane. Show or hide pool titles. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. Prepare a new document. Includes the map title, persona, scenario (the specific experience being mapped), and corresponding goals and expectations of the user. Here’s a real quick guide for simple process mapping: Define its outcome and assign a process owner. 1. & The Lean Six Sigma Pocket Toolbook)No limitations, no obligations, no cancellation fees. It is available in vertical and horizontal lines, with one lane for each person, group, or subprocess. The Microsoft 365 Marketing Team. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Diagram and plan for the future with Lucidchart. Process mapping tools are found in every quality practitioner’s toolbox. It divides the diagram into “swimlanes,” which represent different entities, roles, or. Identify a process to map. A swimlane diagram is a visual project management tool that helps distinguish key roles, organizes processes, and illustrates interactions. Common BPMN symbols. 0 diagram. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. Each process should have a clearly defined start and endpoint. A process map is a framework for visually communicating workflows and step-by-step processes to team members and stakeholders. An example is ‘Customer support inquiry closed’. Workshop 1 - Map the process. When the shape is contained in the swimlane, the swimlane shows a green highlight. In order to group process steps by owner, you’ll need to place them in parallel rows. The best way to understand swimlane diagrams is to look at some examples of swimlane diagrams. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and. That’s it! In a flash, you’ve created your swimlanes. A process map is a tool that graphically shows a process’s inputs, actions, and outputs in a clear, step-by-step map of the process. 3. PowerPoint Cross-Functional Process Swimlane Template by SlideTeam 10. The following diagram elaborates on “2. Other visual process flow diagrams such as timelines, Gantt charts, roadmaps, and Kanban boards can all include swimlanes to show task and process owners. Include all process stakeholders in. It’ll help you visualize the division of responsibilities and interactions within the process. Escalate issues faster. This article explores the use of user-interface (UI) design software, like Figma or Sketch, for building high-fidelity, interactive UX maps. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. Step 6 – Add the information flow. Swim lane diagrams are flowcharts that depict a process from beginning to end. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Copy the Swimlanes on the page depending on the participants of the process. Then, add another box to the top of the first box to act as the title section of your swimlane. The Best Free Swimlane Diagram software - Easy-to-Use, Powerful and Web-Based. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Alternative process mapping App (with a free. review on some process mapping techniques and tricks. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). Most of this detail is missing from Swim Lane Diagrams or is inconsistent across business functions. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Now, map the start of the process by writing down the first step or task that puts it into motion. Swim lane diagrams (also called ‘Rummler-Brache Diagrams’ and ‘Cross-Functional Flowcharts’) are a great way to break-down a process and visualise its steps. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. The corresponding lanes each illustrate a theme or item, and so can be used to explain a process flow, stages of a project lifecycle etc. Slide Team PowerPoint Business Improvement Process Map Template 10. Swimlane process maps are used for planning, documenting, and modeling processes. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim Lanes Flowcharts. A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a. Social protection programs do not operate in a vacuum, and thus their delivery systems should not beIn order to create a swimlane diagram, you must first define the scope and purpose of your process mapping project. Contact Us. Show interactions, i. Most swimlane diagrams look similar to a flowchart (representing. The purpose of process mapping is to communicate how a process works in a concise and straightforward way. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Use a cross-functional process map to illustrate the sequential steps of a process or a procedure as they cross departments and phases. A process map is an important part of any Lean Six Sigma project – it helps communicate the process at the center of your project and guides you to specific areas of focus. Step-by-Step Guide to Creating Swimlanes in PowerPoint. Explain what ‘draw. These are. Make creative use of at least to decision loops and two alternate paths. Remember that swimlane flowchart templates are best for visualizing how multiple contributors or teams work through the stages of a process. Identify the different stakeholders or departments involved in the process and create a. Identify the customers. Flow chart with swim lanesReinventing analyst oriented Process mapping swim diagram lane example system management control notation universal. However flowcharts have just more than the process names, their flow and type of action embedded. d. Use the corresponding flowchart shapes to add the process. It can be used merely to document business processes for reference when carrying out the tasks, or it can be used as a tool for improvement; to highlight areas that would benefit from change. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Map out your lanes (or use a template) Now that you understand what you need to plot, it’s time to create the skeleton of your diagram. Many computer programs have tools to. Identify the roles, departments, or systems involved and draw horizontal or vertical lines to separate the PFD into swimlanes. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. To align swimlanes with pools and lanes, you need to follow some basic rules and best practices. Swimlanes are one of the primary mapping tools used in design processes. Like. What are cross functional flowcharts. A: The primary purpose of a Swim Lane Process Map is to visually represent a process in a way that clearly defines roles, responsibilities, and the flow of tasks. Step 5: Download, share, and print. Process mapping helps you to streamline processes and get work done faster. Source 5. Adding flow objects to your BPMN diagram . A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. • Process Flow MapProcess mapping is a technique that allows us to visually understand the process, who is involved, and how the inputs into the process are translated into outcomes or deliverables. You can use Miro as an all-in-one solution that provides necessary tools at every stage of the mapping or diagramming process. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. You can start with your company’s business model, value chain or current process hierarchy. Low Level Process Flowchart. It can represent the entire process at a high level or sequence of task in a detailed level. Process Mapping is a diagrammatic representation of the flow of information and/or material in a process. A simple process run by only one or two people can be easily represented by a basic flow chart; a process that involves multiple individuals or cross-functional teams is going to need something more complex. Start by mapping your process accurately and aligning on your requirements before diving into solutions. All hours. Process mapping, also called brown paper process mapping and analysis, refers to creating detailed visual displays of all the steps from beginning to end. The acronym SIPOC stands for these five components: Suppliers: The input sources for the process. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 2. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. SIPOC resembles a table or chart more than it does a map. The swim lane keeps the swimmer in position. Using swimlane diagrams to improve process flows Professionals who want to document any business process model or add an extra layer of clarity to process mapping can do so by creating a swimlane diagram. Moreover, it helps ensure that teams follow each step of your workflow in their prescribed order. e. Departments (also called swim lanes) divide the steps horizontally. Step 2: Click on ‘SmartArt’ to open the SmartArt Graphic window. ClickUp Kanban for Software Development Template 9. Use levels to document more detailed business activities. Most process mapping tools allow you to customise swim lanes, making it easy to represent your organisation’s unique structure. Even if technical service departments become more project focused for some activities, processing orders and materials continues to be a primary aspect of this core library functional area. Use 36” wide white paper with 6” swim lanes (hand drawn, chalk lines, or pre-printed). Product and service delivery. Our best practice guides cover a wide range of topics to help you get the best from digital in education and research. ProcessMaker is an easy to use Business Process Automation (BPA) and workflow software solution. 1. ”. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. This is an example of a fast-foot swimlane diagram. Like swimmers in a pool, each moves at their own pace. The process of drawing the swim lane process map may take a lot of time and attention. Intuitive horizontal and vertical swimlane. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. 1. Designing your own swim lane diagram – or even just mapping a process for the first time – can seem. 3. Define swimlanes. 3. The name of the diagram comes from the similarity between the horizontal lines of the diagram and swim lanes in a swimming pool. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. . There are two kinds of swimlanes in BPMN: Pools and Lanes. The more stakeholders involved in a project, the easier it is for roles to blend into one another and for responsibilities to get jumbled up. add swim lanes. The subtask is the "pool" and the "lanes" represent people or departments. Learn how to draw Visio Swimlane Process Flow Diagram in this Step by Step Tutorial. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). - Access Lucidchart's flowchart shape library. Adding swimlanes to the process canvas. Size: 1280 x 720px. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. In BPMN 2. They also come with BPMN so you can download any modify with BPMN supported tool. Step 1: Open PowerPoint and navigate to the ‘Insert’ tab. 1. From the navigator pane, select Add Tool , then select Process Map . Prototyping processes. Do the same for the rows if you make a vertical swimlane diagram. Swimlane Diagram Templates. 💡. Map the process steps at the bottom of your map, from left to right. It can be a good business process mapping strategy for processes such as: Supply chain processes. Value stream mapping (sometimes called VSM) is a lean manufacturing technique to analyze, design, and manage the flow of materials and information required to bring a product to a customer. It may also show how tasks relate to each other. In this method, we progressively add detail starting from the steps of the customer. For connecting boxes, use elbow arrow connectors (Figure 2). They were developed by Lynn Shostack for usage in projecting. Business process mapping. 1. Besides the most commonly used name, swim lane diagram, it is also called functional bands (in Microsoft Visio) or swimming lanes process mapping. Process Mapping. Outline your swimlanes. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and procedures. ClickUp Process Flow Template 8. Alternatively called functional band on various platforms like Microsoft Visio, this is used to make process flowchart for each units of a specific. Switch to edit mode, and select the " Swimlanes " tab in the right panel. ConceptDraw. In BPMN 2. Swim lane Map:- Swim lanes is a technique used in process mapping to simplify the work procedure. Process maps are a powerful planning and management tool that help you improve and streamline a process's workflow. Swim Lane Flowchart Symbols Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swimlanes are high-level, meaning not everything is explained in detail Thanks to swimlane diagrams, teams can see who needs to do what and when. Add one large rectangle for the body of your swimlane. You can add swimlanes in any diagram. Like other process-diagramming techniques, with the Rummler-Brache method you map processes linearly as a. These templates contain a swimlane visual element or flowchart. Before you start diagramming, determine your desired outcome. Workflow diagrams are closely related to business process mapping. 4. We may need to make a details process map for that process. Swim Lanes. Here’s a hint: Add swimlanes to your process map to represent roles or departments. These visuals help to manage workflows. To delete a swimlane, select it and press Delete. You can use BPMN pools and lanes to create swimlanes, and label them with the role names. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Smart shapes and connectors, plus create, easy preset styling options and more. Processes are mapped at what level, not the how level, what is to be achieved and not how it is actually done. You’re looking to validate its accuracy. Add swimlane containers. Module 3: Mapping a Business Activity. For connecting boxes, use elbow arrow connectors (Figure 2). m. Open PowerPoint and select a new blank presentation. You might have been invited to a “swim lane meeting” and wondered what in the heck that was all about. Very fast video on how to create and use a Swim Lane Process MapGitMind. No more having to use Microsoft Visio when you can download in PPT directly and just edit the text to get started. Things like owners, stages,. 4. Additionally, it can be used to identify the value-add activities, non-value-add activities, and delays in order to optimize the process. Every person working in the organization executes a process, but who holds the final. In the diagram, each swimlane corresponds to a department involved in the fulfillment in some critical way. The first step is to make the actual condition visible and understood by everyone. 4. Change the color of the swimlane containers or make them transparent for added clarity - if you want to. Sw. The symbols you use in a swimlane diagram are the same as in a regular flowchart. pinpoint accountabilityAnd indirectly, the user experience, customer experience, or the whoever will work, deal, and use your apps, services, etc. A swimlane diagram is a type of flowchart or process flow diagram that outlines a process from start to finish. Dive deep into your workflow. Cross-functional flowcharts contain a high level of detail that can help organize a business process and flesh out your project plan. Review the process map with the process mapping team and other relevant stakeholders. It could be a customer placing an order or the team receiving requirements from a client. They are great for mapping the flow of steps, decisions that need to be made etc in a process. Step #2: Bring Together (The Right) Project Team. ”. Open PowerPoint and select a new blank presentation. 2. Include the words “Start” or “End” within the shape for clarification. MS Visio (Microsoft Corporation, Redmond, Washington) is one of the most popular programs for professional process mapping, and it is highly recommended for those complex maps. - Clearly identify the individuals responsible for performing each process. Identify Swim Lanes: Determine the swim lanes of your swimlane process map, which represent the different entities or roles involved in the process. Step 8: Validate the Process Map. Find various examples of the swimlane diagram and see how it works. It's the path to smoother technology implementation! 🚀 #SAAS #ProcessMapping #. TIMESTAMPSWhat is Process Mappi. Swim Lane Process Maps show roles, hand-off of information, and responsibilities that help teams work together. Swimlanes labeled like this make it easy to identify key stakeholders on your process Gantt chart. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. up a blank map with swim lanes for each functional group involved in the process to be mapped. Blueprinting can be used during the Empathize and Define stages to understand the landscape of the service. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Identify the. Template 1: Swimlane Flowchart For Sales. Like swimmers in a pool, each moves at their own pace. Cross-functional process maps were designed to work alongside – or be connected to – other templates, such as a product roadmap or stakeholder mapping tool. Example of swim lane process map hiring What are the benefits of using a swim lane process map? Creating swim lanes for processes between process roles. 1. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. Burch, MBA Managed Care Advisors, Inc. Add each step of the process. This course will provide the breadth and depth to get most organizations started in improving business processes. There are a variety of process maps and there are even more names than the ones mentioned above, like stream maps or high-level process maps. This flowchart with swimlanes template can help you: - Visualize a process step by step. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. Here are six types of business process mapping tools with examples you can use to track business activities: 1. Process mapping simplifies how your team views an entire process from beginning to end. It’s a flowchart that visually depicts the process steps in order, decision points in the process and handoffs between roles or departments. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. Departments (also called swim lanes) divide the steps horizontally. Detailed. Benefits of process mapping Process mapping is a really simple exercise. indicated by horizontal lines that look like swim lanes. Business Process Mapping steps. A Swimlane Diagram is a type of flowchart, and it can be used to display various types of information (data, deliverables, actions, and interactions. Swim Lane Diagrams were first proposed by Geary Rummler and Alan Brache. Identify the inputs of the process. Use this important process mapping tool to boost internal communication, streamline. Business Process Mapping details the steps that a business takes to complete a process, such as hiring an employee or ordering and shipping a product. Swim lanes should always be horizontal where roles are placed on the left-hand side. After you add a department, you can add a phase. Various software prod-ucts are available in the market. The process map is called a “swimlane”. Note: If you drop a new swimlane onto a process. You can quickly add vertical or horizontal swimlanes with a click of a button. Format the height and width of the cells. Enclose the starting point in a rounded rectangle. An experienced user spent 15 minutes creating this sample. On you next project, try using swim lanes to communicate who has to do what by when. The template opens with swimlanes already on the page.